Product Collection Page

FAQ Category

Product Collection Page

Q Can actuator colors be customized?

A Yes. We match RAL/Pantone codes and add laser-etched logos.
Q Are pneumatic valves suitable for outdoor installations?

A Yes. They’re weatherproof but must operate within -20°C to 80°C (extended ranges available on request).
Q How long do your pneumatic actuators last?

A Rigorously tested for 1 million cycles (ISO 5211 standard) with certification provided.
Q Do you provide post-sales engineering support?

A Absolutely. Our engineers are available 24/7 via email/WhatsApp for troubleshooting.
Q Can you produce valves from my custom drawings?

A Yes. Our CNC machines handle complex geometries. Submit CAD/SolidWorks files for a feasibility review.
Q Which diaphragm materials work for oil media?

A Recommended: Nitrile (NBR), FKM, PTFE, or EPDM—selected based on oil type and temperature.
Q What are your main products?

A
Since the 2000s, we’ve specialized in:

• Solenoid valves

• Electric/pneumatic actuated valves

• Lever-operated valves (gate, globe, check valves)
Q What voltages do your electric actuators support?

A
Standard options: DC24V, AC24V, AC110V, AC220V.

Customizable: AC380V (high-torque) and DC12V (small actuators).
Q What is the warranty period?

A
We offer a 12-month global warranty.

If defects are found after delivery:

Send photos/videos of the issue.

We confirm responsibility within 8 working hours.

Free replacements or refunds provided.
Q Can I get samples? How?

A Yes, samples are available for purchase. Please provide your sample requirements (material, pressure rating, connection type), and we’ll send a quote within 24 hours.

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FAQ Category

Product Collection Page

Q Can actuator colors be customized?

Q Are pneumatic valves suitable for outdoor installations?

Q How long do your pneumatic actuators last?

Q Do you provide post-sales engineering support?

Q Can you produce valves from my custom drawings?

Q Which diaphragm materials work for oil media?

Q What are your main products?

Q What voltages do your electric actuators support?

Q What is the warranty period?

Q Can I get samples? How?